ITG Torah support
Questions, problems or a mistake in a video? Email [email protected] or use Report a bug or a correction (also in the app: Settings → Report a bug or a correction). We answer within a few days.
Questions
What can I watch for free?
This week’s parasha, both videos of the holiday that is on (from 3 days before until 3 days after), and a few more free videos each month. Members watch everything, any time.
How do I become a member?
In the app: Settings → Become a member (through the App Store or Google Play). On the website: Subscribe. The membership is yearly and renews automatically until you cancel.
I bought the membership but don’t see it
Sign in with the same account you used to buy it. In the app, open Settings → Become a member → Restore purchases.
How do I cancel?
App Store: Settings on your iPhone → your name → Subscriptions → ITG Torah. Google Play: Play Store → your picture → Payments & subscriptions → Subscriptions. Website: My account → Manage membership. You keep the membership until the end of the paid year.
Which languages?
The videos and the app are in English, Spanish and French. Change the language at the top of the app or website.
How do I delete my account?
See Delete your account.